Responsible Gambling

At Goldrush Ermelo, we champion responsible gambling as a core part of our values. We believe that gaming should be fun, social, and safe—and that players should always feel in control. While the excitement of play is real, so too is the importance of balance, awareness, and self-care.

What It Means to Gamble Responsibly

Gambling responsibly means treating it as a form of entertainment, not a way to make money. It’s about:

  • Knowing how much time and money you’re willing to spend
  • Understanding that losing is part of the game
  • Avoiding gambling when under emotional stress or the influence of substances
  • Being open and honest with loved ones about your gaming habits

Signs of a Gambling Problem

Even occasional players can experience gambling-related harm. Some of the warning signs to watch out for include:

  • Increasing time and money spent gambling
  • Lying about or hiding your gambling
  • Borrowing money to gamble
  • Feeling restless or anxious when not gambling
  • Using gambling as a way to escape stress or problems

You’re Not Alone—Help is Available

Goldrush Ermelo works alongside the National Responsible Gambling Programme (NRGP) to ensure players can get support when they need it. The toll-free helpline—0800 006 008—is available 24 hours a day and connects you to professionals who offer non-judgmental advice and access to free treatment if needed.

Responsible Gambling Tips:

  • Set limits on your time and budget—and stop when you reach them
  • Balance gambling with other activities, like family time, exercise, or hobbies
  • Don’t see gambling as a solution to financial or emotional challenges
  • Know when to walk away—especially after a loss

Our Responsibility to You

At Goldrush Ermelo, we’re dedicated to player wellbeing. Our staff are trained to identify signs of problematic behaviour and offer appropriate guidance. We promote responsible gaming through education, visible support resources, and a strong focus on player choice.

If you or someone close to you needs help, don’t hesitate. Call the NRGP helpline at 0800 006 008 or visit www.responsiblegambling.org.za for more information.

Stay in control. Play with awareness. And remember—gambling is only enjoyable when it’s a positive part of your life.

 

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